Overall service process
From preliminary documentation to daily operations, every step has clear tasks
The following process applies to e-commerce operations, Gaode Flagship Store, generative engine optimization, store decoration design, and official website projects. The specific information, timelines, and delivery content for different business operations shall be subject to the project plan.
01Preliminary communication
Understand the current state of the enterprise and its operations
Communicate about main products, customer types, sales methods, existing platforms, team configuration, and current issues, and identify the key issues that need to be addressed in this project.
Formed at this stageEnterprise situation records and current problem list
02Project inspection
Check accounts, pages, and existing data
View basic settings, page structure, product information, historical operations, and available data for stores, stores, official websites, or content accounts.
Formed at this stageAccount checklist and page check records
03Solution confirmed
Determine the scope of services and the sequence of work
Based on inspection results, determine specific tasks, sequence, project leaders, communication methods, and matters the client needs to cooperate with.
Formed at this stageWork scope, project schedule, and document list
04Handover of documents
Collect and verify project information
Receive company introductions, qualifications, product parameters, price inventory, images, videos, and brand specifications, and carry out work through sub-accounts or collaboration privileges.
Formed at this stageCatalog, permission records, information confirmation forms
05Infrastructure
Complete the creation of pages, products, and content
Create homepages, main images, detail pages, store content, corporate knowledge, or website pages according to the confirmation plan, and check text, images, and parameters item by item.
Formed at this stagePage draft, product content, published content
06Review and release
After customer confirmation, go online
Submit content involving company facts, product parameters, prices, qualifications, and brand statements for confirmation. After approval, the release and terminal display checks are completed.
Formed at this stageConfirm records, online page, inspection results
07Daily operations
Operations proceeded as planned
Arrange product optimization, content updates, event registration, promotion adjustments, store maintenance, or search result checks according to service items, and synchronize important matters.
Formed at this stageWork records, issue feedback, and progress of phases
08Business review
Check the results and arrange the next phase
Analyze issues and identify adjustment priorities for the next phase by combining available exposure, visitors, clicks, inquiries, navigation, product, and content data.
Formed at this stageStage review, problem list, follow-up plan